Getting Started

Your Phone Setup Guide

Follow these simple steps to get your phone ready in about 20 minutes. Take your time — there's no rush, and we're here to help if you need us.

9

Simple Steps

~20 min

Total Time

Free

Phone Support

No

Tech Skills Needed

What's in the Box

Artfone C1+ 4G Phone
Charging Dock
USB-C Cable
User Manual

Note: A SIM card is not included. The phone is unlocked and works with any UK network.

01

Unbox Your Phone

1 minute

Check the box contents before you begin.

  1. 1Remove the phone and all accessories from the box.
  2. 2You should have: the phone, a charging dock, a USB-C cable, and a user manual.
  3. 3If anything is missing or damaged, call us immediately.
02

Insert Your SIM Card

2 minutes

The phone needs a SIM card to make calls.

  1. 1Turn the phone over and locate the SIM slot on the side.
  2. 2Use your fingernail or the SIM tool to open the tray.
  3. 3Place your nano-SIM card in the tray (gold contacts facing down).
  4. 4Push the tray gently back in until it clicks.
  5. 5The phone works with any UK network — EE, Vodafone, O2, Three, and more.
03

Insert the Battery & Charge

3-4 hours (first charge)

Give it a full charge before first use.

  1. 1Remove the back cover by pressing down and sliding it off.
  2. 2Insert the battery, lining up the gold contacts.
  3. 3Replace the back cover until it clicks into place.
  4. 4Place the phone on the charging dock, or plug in the USB-C cable.
  5. 5Charge for 3-4 hours until the battery icon shows full. The phone can be used while charging.
04

Turn the Phone On & Make a Test Call

1 minute

Power up and check everything works.

  1. 1Press and hold the red power button on the top of the keypad for 3 seconds.
  2. 2The screen will light up and show the Artfone logo.
  3. 3Once the home screen appears, press the green button and type a phone number to test.
  4. 4Press the green button again to dial. Press the red button to hang up.
05

Add Your Contacts

5 minutes

Save family and friends' numbers for quick dialling.

  1. 1Press the Menu button (centre button below the screen).
  2. 2Select 'Contacts' then 'Add New'.
  3. 3Type the person's name using the keypad, then their phone number.
  4. 4Press Save. Repeat for each contact you want to add.
  5. 5For photo contacts: select a contact, choose 'Edit', then 'Add Photo' to assign a picture.
06

Set Up Your SOS Emergency Button

5 minutes

The most important step — add your emergency contacts.

  1. 1Go to Menu > Settings > SOS.
  2. 2Add up to 5 emergency phone numbers (family, friends, or carers).
  3. 3These are the people who will be called automatically in an emergency.
  4. 4To test: press and hold the SOS button on the back of the phone for 3 seconds.
  5. 5The phone will text all contacts, then call them one by one until someone answers.
  6. 6You have 5 seconds to cancel if pressed by accident — just press the red button.
07

Adjust Volume & Voice Time

2 minutes

Make the phone comfortable for your hearing and sight.

  1. 1During a call, use the up/down buttons on the side to adjust call volume.
  2. 2Go to Menu > Settings > Sound to set ringtone volume and type.
  3. 3To hear the time spoken aloud, press and hold the # key.
  4. 4Go to Menu > Settings > Display to adjust font size and brightness.
08

Set Up the FM Radio (Optional)

1 minute

Enjoy music and news without a separate device.

  1. 1Plug in the USB-C cable or headphones — this acts as the radio antenna.
  2. 2Press Menu > FM Radio to open the radio.
  3. 3Use the up/down buttons to search for stations.
  4. 4Press Save to store your favourite stations for quick access.
09

Set the Alarm & Torch (Optional)

1 minute

Useful extras for daily life.

  1. 1Go to Menu > Alarm to set a daily wake-up alarm.
  2. 2To use the torch, slide the torch switch on the side of the phone.
  3. 3The alarm works even when the phone is on silent.

Quick Tips

Charge the phone every 5-7 days for best battery life. Place it on the dock overnight.

The green button always answers a call. The red button always ends a call or turns the phone off.

Test your SOS button monthly by letting your emergency contacts know in advance.

If you wear a hearing aid, the phone is hearing-aid compatible — ask us about HAC settings.

Need a Hand?

Our friendly UK-based team can walk you through setup over the phone — completely free of charge.

Call 01202 080075 Email Us

Mon–Fri 9am–5:30pm · Sat 10am–3pm · hello@lifelinemobilesolutions.co.uk

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